Acknowledging others' feelings, whether explicitly or implicitly, helps maintain a deeper connection. Empathic concern goes beyond understanding feelings to genuinely caring for others' well-being, similar to a parent's love for a child. In a professional setting, this caring attitude can be seen in leaders who mentor and support their team members. Cognitive and emotional empathy alone can be used to manipulate people, lacking the genuine care exhibited in empathic concern. Achieving optimal performance is more sustainable than sporadic states like 'flow,' emphasizing consistent good days where individuals are productive, committed, and engaged. Harvard research suggests that focusing attention on the present task is essential, given that people are often distracted, which significantly impacts performance.