The speaker highlights the situation where one knows what needs to be done but struggles with figuring out how to do it. They describe a common experience of going through stages of questioning, seeking answers, lining up resources, and getting tasks done, followed by a period of intense difficulty after the initial phase. This phase involves dealing with accumulated emotions of sadness, fear, and anxiety that were put aside during the first phase. Furthermore, the speaker mentions the challenge of receiving support during different phases of the process, where people might offer help initially but withdraw it as time progresses, leading to feelings of sadness and frustration.