#192: Kim Scott—The Hidden Cost of Being Too Nice in Leadership
Why That Worked – Presented by StoryBrand.ai
Listen First, Lead Wisely
In one-on-one meetings, the direct report should set the agenda, emphasizing the manager's role as a listener and facilitator. This practice fosters an environment where direct reports can clarify their ideas, which is essential for achieving results. The process involves a structured framework: starting with active listening, clarifying thoughts, debating ideas, deferring decisions to the data, assisting the decision-maker in persuading the team, implementing the decision, and then reflecting on the outcomes. This iterative approach creates a cycle of continuous improvement and effective collaboration.
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