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Building Zapier from first principles | Contrarian takes on growth, hiring, fundraising | Wade Foster (Co-founder & CEO)
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Outcomes are Independent of Decisions
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The outcome of a decision may not always align with the decision's quality. A good decision can lead to either a good or bad outcome, while a bad decision can result in a good or bad outcome. It's crucial to acknowledge that a good decision can yield a mix of outcomes, and not just a singular result. It's essential to stay unbiased when assessing wins or losses - determining if one is succeeding due to good decisions or despite bad choices. Remaining open-minded and flexible, even when confident in decisions, is key to preventing hardened opinions leading to incorrect conclusions and potentially weakening the overall outcomes of a company.
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