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Crisis Management in Leadership and Aviation
In crisis management, three key actions are crucial: acknowledging the problem, top leadership taking responsibility, and overcorrection. The recent CEO incident with planes having malfunctions mid-air exemplifies the necessity for these principles. Despite potential unfairness, overcorrection is essential to demonstrate seriousness. Additionally, the broader context emphasizes the relatively young age of global aviation and the importance of understanding the complexities and challenges within the industry.