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Introducing additional options in design significantly complicates user experience. The act of adding a second element, such as a button, shifts user interaction from straightforward execution to a decision-making process, raising questions about choice, functionality, and design nuance. This concept is evident in practical applications, such as elevator buttons, where the primary user goal often becomes overshadowed by the increased cognitive load due to multiple choices. Ultimately, the challenge lies in simplifying user interactions while maintaining accessibility to essential features.
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Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode