AI-powered
podcast player
Listen to all your favourite podcasts with AI-powered features
2min snip
Inside TikTok: Culture, strategy, monetization, and more | Ray Cao (Global Head of Monetization Product Strategy and Operations)
Lenny's Podcast: Product | Growth | Career
Innovation and Customer-Centric Approach in Tech Companies
Tech companies like Google and TikTok have distinct approaches to innovation and customer-centricity. While Google focuses on engineering and technology-driven innovation without always aligning with market needs, TikTok prioritizes understanding the market and improving customer service for users and creators. TikTok adopts a customer-centric approach, catering not only to business partners but also regular users and creators. Additionally, TikTok takes a flexible approach to product development, embracing experimentation and ongoing engineering to optimize the platform.
00:00
Transcript
Episode notes
Get the Snipd
podcast app
Unlock the knowledge in podcasts with the podcast player of the future.
AI-powered
Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode
Save any
moment
Hear something you like? Tap your headphones to save it with AI-generated key takeaways
Share
& Export
Send highlights to Twitter, WhatsApp or export them to Notion, Readwise & more
AI-powered
podcast player
Listen to all your favourite podcasts with AI-powered features
Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode