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Introducing Off Script: Des Traynor on the AI revolution
The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom
Adapt or Perish in the Age of AI
In the age of AI, businesses must understand that it signifies a critical moment akin to an extinction event. To survive, companies must be swift in adapting and reacting to the changes brought by AI. This means that entire product lines and business offerings might need to change, as some components may become irrelevant. Therefore, it is crucial for companies to evaluate how AI could impact every aspect of their tech stack, product, workflow, and tasks. Being quick to adapt to these changes will determine a company's survival in the competitive landscape shaped by AI.
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Speaker 1
And in part, as I say, this is really driven by this idea that the path to kind of universal social mobility is to get everyone educated. And I think that's an illusion. And that, you know, there are other things we could spend that income on. One of the things we could do is just, we could just redistribute more money to people at the lower end of the income spectrum, rather than thinking that everything has to go through something like education. And so, you know, I'm here in Denmark now. Denmark is, I think, one of the most equal societies in the world. And it's quite impressive what they've actually achieved in Denmark. There's not a lot of homeless people. There's, you know, the state will provide for you. And, you know, the labor market seems to provide pretty well for people. The minimum wage is something like 20 or 25 pounds effectively in this society. of social policy that's actually very useful and very helpful. And that if we think that the things we have to spend on are stuff like education in order to improve social mobility, I think that can end
Speaker 2
up just a lot of waste of resources in this society.
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