
Communicate with Confidence: The Blueprint for Mastering Every Conversation
The Mel Robbins Podcast
00:00
Feel First, Critique Later
Express feelings rather than thoughts when addressing issues to minimize defensiveness. Use third-person language to objectify the problem, thereby separating the individual from the critique. This approach allows for constructive feedback by focusing on the issue, such as saying 'the proposal could benefit from changes' instead of 'your proposal wasn't great.' This technique fosters a more positive dialogue and encourages openness to suggestions.
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