The key element of the story is that Microsoft was a major seller of phones who significantly contributed to the popularity of the criminal underworld. Through thorough research involving tens of thousands of pages of documents and messages from Anom, Sky, and Encrochair, a narrative of Microsoft's involvement as a drug trafficker and a seller of phones for the FBI emerged. The process of discovering this narrative required months of dedicated effort, involving reading and compiling Anom messages related to Microsoft throughout the day and night.