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942: How to Reach Better Team Decisions with Less Drama with Janice Fraser
How to Be Awesome at Your Job
Wasting in Decision Making
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In decision-making, there are two main types of waste: one occurs before a decision is made, and the other happens after. Before a decision, wasting includes setting overly high standards for quality and alignment, leading to extensive deliberation. Post-decision wasting happens when snap decisions are made without building sufficient support and understanding, resulting in decisions being reversed without discussion, leading to chaos and eroding trust. To avoid wasting in decision-making, it's vital to find a middle ground by ensuring that decisions are acceptable to everyone and contribute to making progress towards the intended goal.
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