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Airbnb’s Vlad Loktev on embracing chaos, inquiry over advocacy, poking the bear, and “impact, impact, impact” (Partner at Index Ventures, Airbnb GM/VP Product)
Lenny's Podcast: Product | Growth | Career
Inquire First, Advocate Later
Effective communication requires prioritizing inquiry over advocacy. Rather than quickly asserting opinions, one should first seek to understand the other person's perspective by asking questions. This approach fosters a respectful dialogue where all viewpoints are considered, leading to better decisions. By dialing up inquiry and allowing the other person to feel heard, it opens the door for more meaningful discussions and potential shifts in understanding or strategy. This method prevents conversations from becoming a back-and-forth of conflicting opinions, enhancing overall communication effectiveness.
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