Leaders in the organization need to understand that they are ultimately driving the change process. They should adopt a change leadership perspective, which focuses on patience, empathy, and a servant leadership mindset. Embedding the change component in leadership development activities can bring a huge win for companies as it impacts people on a daily basis and promotes beneficial leadership approaches.
This podcast is Part 2 of a conversation between Madison Lundquist, principal research lead for process and performance management at APQC, and Lynda Braksiek, principal research lead for knowledge management at APQC, about how to drive effective change in organizations. Part 2 covers how to manage change.