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In Service of AI: Balancing User Interfaces
The industry is undergoing a significant shift towards user interfaces that serve the needs of AI, especially in modeling human preferences. A practical approach emphasizes the need for interfaces that deliver clear signals to users. Dense user interfaces, like those in Netflix or Spotify, allow users to evaluate multiple options simultaneously, reducing scrolling. However, these interfaces pose challenges for AI, making it difficult to gauge user understanding and interest in the presented content. In contrast, simpler interfaces, such as TikTok's, though less efficient for user navigation, provide clearer feedback for AI by focusing on one item at a time, allowing for better analysis of user reactions and engagement.