Admitting when you're wrong openly and quickly

Admitting when you're wrong openly and quickly is important for a leader/nDoing customer service yourself early on provides valuable insights/nManually on-boarding your first users is a significant learning experience/nSending follow-ups can have a big impact/nAssume the obvious when people don't respond to follow-ups/nFinding daily recurring tasks and making them slightly better leads to compounding improvements

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