Como ter as conversas difíceis com empregados

Effective communication is the cornerstone of addressing performance issues in employees. When an employee fails to meet expectations, the first step is to determine whether they understood the task. If they didn’t, providing clarity resolves the issue. If they did know the task but lacked skills, training becomes necessary. Establishing clear deadlines is crucial as well; absence of a timeline can lead to misunderstandings about urgency. If an employee knows the task and has the skills but still does not perform, consider their motivation and whether any obstacles hinder their ability to complete the work. Identifying and removing these blockers can facilitate productivity. Through this framework—assessing understanding, skills, deadlines, motivation, and obstacles—difficult conversations can be transformed into constructive dialogues that address multiple aspects of the issue at hand.