AI Leaders Podcast #61: Banking's New Reality: The Impact of Gen AI
Accenture AI Leaders Podcast
AI in Banking
AI can enhance banking capabilities through sophisticated models like value at risk and stress testing. Banks have experimented with AI in knowledge management platforms, call centers, fraud detection, wealth management, and virtual financial assistance, yielding documented good ROIs. However, the more valuable and bold use cases lie in large-scale programs for modernizing legacy systems in banking to move away from old systems, global systems, and mainframes.
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