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Product Ownership Capabilities Series - Lead to Value
Scrum.org Community Podcast
Aligning Perspectives: The Balance of Capability and Customer Experience
Organizational capabilities play a critical role in aligning resources such as people, tools, and finances to meet customer needs. This alignment affects internal structures and boundaries, particularly when contrasting one-time transactions with subscription models. The approach to product framing must consider both customer viewpoints and internal operational perspectives. Achieving a balance among these varying perspectives poses a significant challenge yet is essential for effective business management.
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