Fending off Day 2

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The key to fending off day two involves customer obsession, a skeptical view of proxies, the eager adoption of external trends, and high velocity decision making. To avoid slipping into day two thinking, it's important to maintain a skeptical view of metrics and proxies that may have become outdated or no longer reflect the underlying truth. In business, it's common for organizations, especially large companies, to manage to metrics without fully understanding their relevance or the reasons behind their creation. It's crucial to constantly scrutinize and reevaluate metrics to ensure they still align with the ultimate goal, such as customer happiness, and not just optimize for the sake of optimization.

Jeff Bezos is the founder of Amazon and Blue Origin.

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Transcript: https://lexfridman.com/jeff-bezos-transcript

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OUTLINE:
Here’s the timestamps for the episode. On some podcast players you should be able to click the timestamp to jump to that time.
(00:00) – Introduction
(08:53) – Texas ranch and childhood
(12:31) – Space exploration and rocket engineering
(25:05) – Physics
(34:39) – New Glenn rocket
(1:17:28) – Lunar program
(1:27:24) – Amazon
(1:44:45) – Principles
(2:03:25) – Productivity
(2:14:03) – Future of humanity