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UCDP Ep #57 - Interview with Luke Lunkenheimer - From Prison to Successful Owner of Multi Rooftop Dealership Group

Used Car Dealer Podcast

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Autonomy and Empowerment in Car Sales Operations

Individuals hired in the car business for this company possess a unique set of skills and responsibilities, distinct from traditional sales managers. They focus on customer interaction, storefront maintenance, deal negotiation, and pre-qualifying for financing. These employees are empowered with autonomy to handle situations independently, such as qualifying and finalizing deals for subprime customers without relying on general managers or finance managers. Their robust paid plan incentivizes performance, and the operational setup includes a central home dealership incorporating service and reconditioning departments.

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