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Paul Smaldino & C. Thi Nguyen on Problems with Value Metrics & Governance at Scale (EPE 06)

COMPLEXITY

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Ambiguity in Communication is Both a Feature and a Bug

In 1984, Eisenberg proposed that ambiguity in communication is important and influential. This idea suggests that being too clear can limit interpretation and hinder coalition-building. Ambiguity can be used to evade accountability, but it is also a general principle of communication.

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