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Evan Shenkman - Chief Knowledge and Innovation Officer at Fisher Phillips
Knowledge Cast by Enterprise Knowledge
The Importance of Culture in Making KM Stick
The main thing to focus on is culture. If the organization is not ready, doesn't buy in or support KM with time, energy, resources, and people, it won't be successful. No KM can be successful unless the organization is ready for it and supports it with the willingness to try it.
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