Positioning with April Dunford cover image

A Buyer-Centric Approach to Competitive Positioning

Positioning with April Dunford

NOTE

Increasing Customer Confidence and Decreasing Risk in Decision Making

One way to enhance customer confidence is by providing a specific recommendation based on their needs, which can significantly increase the chances of closing a deal. It is crucial to help customers understand the trade-offs between different options and arm the champion to address objections from other stakeholders. Another important aspect is to reduce the perceived risk for customers by addressing their concerns about potential project failures, lack of value delivery, user adoption issues, implementation challenges, or budget overruns. By addressing these concerns, businesses can help customers overcome indecision and move forward with the decision-making process.

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