153: Shortcuts Update with Matthew Cassinelli
Automators
Expertise of Power Users in Developing User Experience
Power users, with extensive experience using shortcuts, have valuable insights in shaping app user experience. Despite being part of a large corporation like Apple, the focus remains on obtaining buy-in and ROI. The development process is seen as a long game, not simply a matter of success or failure. The emphasis is on steering the direction of the shortcuts app towards user needs, as users often possess more practical experience than the development team.
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