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172. Build a Killer Brand in Three Steps - Ron Tite

Contractor Evolution

NOTE

Reinforce Beliefs Through Action

To translate beliefs into reality, organizations must take actionable steps that align with their core values. For instance, if a company believes that punctuality is key to customer satisfaction, it should implement strategies like scheduling extra travel time and using reminders to ensure timely arrivals. This alignment of actions with beliefs fosters consistency in customer experience and reinforces the organization's commitment to its core values.

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