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Building Trust in Generative AI for Legal Industry
Generative AI models have strong capabilities while operating in high-stakes environments where trust is hard to establish. This dynamic places legal professionals at the forefront of adopting new technology. To enhance trust in AI products, consider implementing user-friendly interfaces and interaction patterns that align with the industry's familiar form factors. For instance, creating a Microsoft Word compatible browser-based editor facilitated the integration of generative AI within a recognizable format, fostering user acceptance and trust.