The future of work and gig economy, with Ashik Ahmed, Deputy
Square Peg Founder Stories
Business Adaptation and Transformation
The speaker's business experienced a significant impact due to the shrinking of customer businesses, leading to revenue loss and the need for a major restructure. Despite this challenge, the business quickly transitioned its focus to healthcare, call center, and online retail, resulting in a 50% decrease followed by a substantial recovery to 91% in August. The business attributed this transformation and recovery to the trajectory change and team-wide adaptation, along with the shift to remote work.
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