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The Home Depot: The Pro Builder’s Choice - [Business Breakdowns, EP. 81]

Business Breakdowns

INSIGHT

Home Depot's Pro Business

  • Home Depot's pro business is its key strength and differentiator.
  • It's a B2B model offering essential products and services that represent a small part of contractors' costs.
  • This creates a sticky relationship, as pros rely on Home Depot's platform to run their businesses.
  • Unlike DIY customers who might postpone projects, pros need Home Depot consistently.
  • This makes Home Depot more resilient to downturns.
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