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Quality Product First
The key lesson learned from successful companies like Stripe, Dropbox, and Airbnb is that the first step to successful scaling is developing a high-quality product that customers love and recommend. This approach leads to natural demand and growth, making scaling easier. Rushing to scale before perfecting the product results in the need to generate demand artificially, which is a harder and less effective way to scale. Companies that prioritize product excellence, even if it takes time, are more likely to achieve successful and sustainable scaling.