Lenny's Podcast: Product | Career | Growth cover image

Become a better communicator: Specific frameworks to improve your clarity, influence, and impact | Wes Kao (coach, entrepreneur, advisor)

Lenny's Podcast: Product | Career | Growth

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The podcast offers many practical communication tips applicable to various life situations. Here are some key takeaways and how to incorporate them:

1. Improve Clarity and Conciseness:

  • Before any communication (email, meeting, etc.), take a few minutes to clarify your main point. What is the single most important thing you want your audience to understand or do?
  • Re-read your written communication before sending. This helps catch errors, improve clarity, and ensure the message is concise and impactful.
  • Use signposting words (e.g., "for example," "because," "as a next step," "first," "second") to guide your reader or listener.
  • Avoid excessive formatting. Too much bolding, italics, or bullets can be distracting.

2. Anticipate Objections (MOO Framework):

  • Before a meeting or presentation, consider potential objections. What are the most obvious reasons someone might disagree with your ideas? Addressing these upfront will strengthen your argument and prevent surprises.

3. Manage Up Effectively:

  • Share your point of view proactively. Don't just ask your manager what to do; offer your recommendations, supported by evidence and reasoning.

4. Give Constructive Feedback:

  • Focus on behavior change, not venting. Frame your feedback in terms of how the recipient can improve their performance and achieve better outcomes.

5. Delegate Effectively (CEDAF Framework):

  • Use the CEDAF framework when delegating tasks: Comprehension (ensure the recipient understands the task), Excitement (make it engaging), De-risk (anticipate and mitigate potential problems), Align (check for mutual understanding), and Feedback (maintain a short feedback loop).

By consistently applying these techniques, you'll significantly improve your communication skills, influence, and overall effectiveness in both your professional and personal life.

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