Engagement relies on relevance and payoff

Engagement in training is driven by the learner's perception of relevance and payoff. Learners are more likely to engage when they understand how the training addresses their needs and solves specific problems they face in their roles. Adult learners are motivated by recognizing the problem, identifying performance metrics, and seeing the benefits of investing time in training towards improving those metrics. Instructional designers in the corporate world should prioritize problem discovery and root cause analysis to ensure the training content is tailored to address the learners' needs effectively.