The Greg McKeown Podcast cover image

275. Supercommunicators with Charles Duhigg

The Greg McKeown Podcast

Understanding Social Conversations through Helping, Hugging, and Hearing

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Social conversations focus on understanding how individuals relate to the world, and can be categorized into types of interactions: helping, hugging, or hearing. These interactions involve deciphering what people bring to different situations, and determining what someone needs in a conversation - whether it is assistance, empathy, or a listening ear.

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