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2 Flavor of Org Debt & How Unmet Human Needs Results In an Org Debt Cycle
Unmet human needs in the workplace lead to organizational debt, manifesting in two primary flavors: bureaucratic and chaotic. The bureaucratic flavor arises from unmet needs for connection and safety, resulting in a command and control culture that fosters learned helplessness among team members. This culture creates apathy and disconnection, perpetuating a cycle of increasing bureaucracy and frustration. Conversely, the chaotic flavor stems from unmet needs for autonomy, often seen in founders who resist establishing clear guidelines, leading to inefficiencies and dependence on influence rather than directives. Teams oscillate between these two extremes of over-constraining and under-constraining, with the underlying issue being human psychological needs that, when unaddressed, impede effective functioning and can degrade organizational performance over time.