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Lenny's Podcast: Product | Growth | Career cover image

Lessons from 1,000+ YC startups: Resilience, tar pit ideas, pivoting, more | Dalton Caldwell (Y Combinator, Managing Director)

Lenny's Podcast: Product | Growth | Career

NOTE

Talking to customers = in person

Talking to customers effectively involves getting out in the world, having in-person meetings with them, and showing them the product you're building. It's important not to hide behind the keyboard but to engage with customers directly. Building things customers want requires more than just building a landing page and running ads. A key aspect is to assess how many physical meetings you've had with potential customers in the past month. Prioritize customer communication over activities like raising funds before talking to customers.

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