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672: Set the Tone for Speaking Up, with Mike Massimino

Coaching for Leaders

NOTE

Speak Up to Avoid Regrets

In a critical aircraft navigation situation, one pilot failed to speak up when the other pilot changed the heading, assuming the latter knew what he was doing. This lack of communication almost led to a disastrous midair incident. The experienced pilot emphasized the importance of speaking up even if unsure, highlighting that it is better to speak up and be wrong than to stay silent and face regret. The lesson learned was that communication is crucial, especially in critical situations, to avoid potential dangers and ensure safety.

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