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Revising Promotion Criteria for Customer-Focused Development
Promotion processes should include writing documentation and tests as baseline criteria, rather than incentivizing high visibility projects. Consider adding criteria specific to the employee's focus area, such as front-end development, with a customer-driven approach including accessibility, rendering performance, and user experience. This approach promotes customer-focused development and discourages employees from inventing new products solely for promotion. Revising the levels to define these customer-focused criteria would be beneficial.