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Saying No, Redefining Meetings, and Productivity in a Changing Work Environment
The speaker emphasizes the importance of learning to say no to avoid being constantly overloaded with work. The shift to remote work during the pandemic led to an unexpected 20% increase in workload for knowledge workers. The transition to virtual interactions caused quick ad hoc discussions to turn into lengthy 30-minute Zoom meetings, leading to a surge in meetings. Microsoft's annual work survey reported a 252% increase in such meetings from 2020 onward, highlighting the lasting impact of these changes. The speaker critiques the prevailing pseudo productivity regime that prioritizes activity over workload management and optimal task distribution.