The Difference Between Personality Behavior and Performance

The first question I would ask is "What is your definition of friendly?" because people perceive friendliness differently. It's important to consider the cultural context as well. I would also caution that I'm not an HR advisor and this may involve HR policies. Another question would be to understand the difference between performance and behavior, as they are interconnected. We should redefine what it means to be a high performer in this role and assess it in relation to this individual's situation.