2min snip

Indie Bites cover image

How focusing on customer happiness led to success for KnowledgeOwl - Marybeth Alexander

Indie Bites

NOTE

Inject Fun to Drive Engagement

A fun and engaging work atmosphere enhances productivity and enjoyment in both employees and customers. Products that are enjoyable to use naturally attract people, fostering a connection that goes beyond function. Creating an appealing identity, rather than adopting a sterile, corporate image, can significantly impact success and recruiting talent. Incorporating humor and creativity into marketing efforts not only makes the content more attractive but also reflects a company culture that values enjoyment over monotony, ultimately enhancing business engagement.

00:00

Get the Snipd
podcast app

Unlock the knowledge in podcasts with the podcast player of the future.
App store bannerPlay store banner

AI-powered
podcast player

Listen to all your favourite podcasts with AI-powered features

Discover
highlights

Listen to the best highlights from the podcasts you love and dive into the full episode

Save any
moment

Hear something you like? Tap your headphones to save it with AI-generated key takeaways

Share
& Export

Send highlights to Twitter, WhatsApp or export them to Notion, Readwise & more

AI-powered
podcast player

Listen to all your favourite podcasts with AI-powered features

Discover
highlights

Listen to the best highlights from the podcasts you love and dive into the full episode