Research on elder product use reveals a complex ecosystem surrounding elders that involves multiple products within the same category, often catering to varying needs like using both digital and analog clocks. Caregivers play structured roles but may also be informal aids encountered in everyday settings. This insight highlights the importance of viewing user interactions within adaptive systems, informed by pragmatism and user experience frameworks. The understanding of these dynamic systems evolves through various theoretical lenses, indicating that experiences are interconnected and shared, shaping the context of product interaction and support for elders.
Jodi Forlizzi is the Herbert A. Simon Professor of Human-Computer Interaction at the School of Computer Science at Carnegie Mellon University. Dr. Forlizzi has a distinguished career as a service designer, researcher, design leader, and academic. In this conversation, we discuss the changing role of design in the face of disruptive new technologies such as AI.
See full show notes at:
https://theinformed.life/2024/08/11/episode-146-jodi-forlizzi/