The complementary relationship between policy (societal-level) and design (ground level)

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The book highlights the distinction between policy and design, emphasizing that each has its own strengths and blind spots. It suggests that these two lenses can complement each other effectively. The book also explores how these spheres are converging. Overall, it underscores the significance of these distinct yet complementary perspectives.

Lou sits down with Alex Schmidt, author of our new title Deliberate Intervention: Using Policy and Design to Navigate the Harms of New Technology. Together, they give us a rundown of the many harms modern technology has brought to society and how designers are attempting to work with policymakers to tackle these issues. Lou and Alex also discuss proactive approaches teams can take to counteract those harms and biases that often arise as technology companies grow and how bringing design and policy closer together in this field could benefit everyone long term.