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214. What Does It Take to Survive a Scandal?

No Stupid Questions

NOTE

Apologize Proactively and Sincerely

Forgiveness hinges on the quality of an apology, which must prioritize the feelings of the wronged party rather than the apologizer’s perspective. Effective apologies require a sincere admission of wrongdoing, marked by an expression of deep remorse or 'mortification.' Apologizers should act without delay, putting aside their ego and refraining from offering explanations or justifications for their actions. Contrary to typical apologies that focus on misunderstandings or the feelings of others, the successful approach directly acknowledges the impact of one's actions and conveys genuine regret.

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