Evaluating those decisions requires you to have knowledge of what you what you knew at the time. What information would you put in that decision journal to then use at these meetings were your evaluating their decisions later on? I think the idea of a decision journal is a great idea, and i hadn't heard of that for i would like to know, when the employee is making a decision, what is the decision? Who are the other people or or teams that are going to be effected by this decision?
My guest today is celebrated research psychologist Gary Klein who has spent nearly 50 years studying how and why people make the decisions they do.
We discuss naturalistic decision making, the crucial difference between experience and expertise, why some people stagnate and others progress, Cognitive Flexibility Theory, the role of storytelling, surprising ways to gain insights, fixation errors, cognitive biases, mental models, accelerated learning, and so much more.
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