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Balancing Traditional R&D with Emerging Technology and Incubation
The organization operates with two distinct R&D departments: the traditional product and engineering organization which focuses on short-term customer needs and sustaining innovation, while the emerging technology and incubation org focuses on long-term innovation without direct customer input. The former allocates 80-90% of the R&D budget, works on two-quarter roadmaps, and heavily engages with customers to enhance existing products. The latter, roughly 10-20% of the R&D budget, works on two to three-year timelines, plans based on future customer needs leveraging CloudFlare's resources, and aims to experiment with various ideas, with an expectation that most ideas won't materialize.