In a humorous and engaging manner, the author discusses the concept of snippets in intercom. They mention the importance of finding the right answer and taking charge, while also highlighting the need to pay attention to overlooked areas. The author provides examples of unnecessary tasks and suggests focusing on new capabilities, expanding the market, and eliminating unnecessary work. Overall, they express their support for AI and explain their perspective.
In this episode of Intercom on Product, our Co-founder and Chief Strategy Officer Des Traynor and Paul Adams, our Chief Product Officer, discuss how AI is going to transform the software industry, and how startups can identify the best AI opportunities to target vulnerable incumbents.
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