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Peak social media: Building better platforms

FT Tech Tonic

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The Problems with Social Media Today

Social media platforms today are too big and attempt to encompass a global conversation, resulting in a divisive and toxic landscape. The solution, according to Zickelmann, is a radical rethinking of social media, treating it more like a public service. The University of Massachusetts' Initiative for Digital Public Infrastructure is researching how to build better social media platforms, with the idea of creating networks that function more like public services.

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