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Embrace the 'Yes, And' Mindset
Using the 'Yes, and' principle in communication fosters engagement and collaboration by validating others' contributions and building on them, rather than redirecting or dismissing the conversation. This approach encourages a more dynamic exchange, allowing participants to feel heard while also adding their perspective, which enhances the overall flow of dialogue. The distinction between supportive turns in a conversation and switching turns highlights the importance of staying on topic and nurturing the dialogue rather than redirecting it. Engaging in this manner transforms interactions into more meaningful and connected exchanges.