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Recommendation to read the book 'A World Without Email'
The speaker recommends reading the book 'A World Without Email' which presents a strong case for what is wrong with how we work and offers four principles for rebuilding it/nSummarizing the book on an index card can lead to people inserting their own understanding of what the author is trying to say/nPeople tend to rely on individual hacks rather than resetting norms as a group when it comes to email interactions