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Bob Sutton and Huggy Rao (Stanford) - Smart Leaders Understand Friction [EXPLICIT]

Entrepreneurial Thought Leaders (ETL)

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Quality Over Quantity in Hiring and Product Development

During a period of growth, the company's founders chose to prioritize fixing existing issues over rapid expansion. They placed a moratorium on both product development and hiring, believing that hiring smart people would lead to an overflow of ideas that could hinder their narrow focus on getting the product right.

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