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Effective Communication for Addressing Difficult Relationships
The speaker suggests two approaches for managing difficult relationships: cutting off the relationship if they are distant, or engaging in candid conversations. They recommend using the principles from books like 'Radical Candor' and 'Nonviolent Communication' for having difficult conversations effectively. 'Nonviolent Communication' introduces a framework with four steps: observation, feeling, need, and request. The speaker provides an example of how to use this framework to address a challenging situation, emphasizing the importance of expressing feelings and needs without attacking the other person.